PLEASE, BE AWARE: Due to Covid-19 turnaround times may be longer than expected.

IF YOU NEED FURTHER ASSISTANCE, FEEL FREE TO E-MAIL US AT SDPRINTCO@GMAIL.COM.

Q: What is your minimum?
A: Minimum for a 1-2 color print is 12 pieces per item for but all screen and set-up fees still apply. Minimum for 3 color prints is 24 pieces. Minimum for 4 color prints is 50 pieces and minimum for 5-6 color prints is 75 pieces.

Q: What type of apparel do you have to offer?
A: We offer crew neck tees, hoodies, tank tops, tote bags, athletic wear and much more. If you don’t see something you are looking for please feel free to e-mail us, we can special order most products. Catalogs/E-Catalogs are available. Cost does vary.

Q: What are the artwork requirements?
A: Acceptable File Types
   -Adobe Illustrator (.ai)
   -Adobe Photoshop (.psd)
   -Portable Document Format (.pdf)
We require all files to be in Adobe Illustrator or Adobe Photoshop. Adobe Photoshop files must be at least 300 dpi and must contain the layers. We can not proceed with the order if artwork does not reach requirements. There is a graphic designer on staff to assist with designs or create a brand new logo. Please note, production of your order cannot begin until correct artwork and payment are received. Keep this in mind if you need your order by a certain date.

Q: How do I submit my artwork to you?
A: First, please refer to our artwork requirements above. All artwork is to be e-mailed to SDPrintCo@gmail.com

Q: What if I need assistance designing?
A: If you are having trouble with your design, contact us! We will do our best to make your vision a reality. Our designers will help you optimize your design for best print quality. Standard rates apply.

Q: I need a shirt designed from scratch, what are your art fees?
A: SD Prints provides in house graphic design. Our rates start at $25 an hour for new designs and logos. Price varies depending on the design.

Q: What kind of ink techniques can you print?
A: We offer a variety of printing techniques such as: plastisol and water based, as well as novelty printing techniques such as puff ink, metallic and much more.

Q: Why do dark colored shirts cost more?
A: In order to have good ink coverage on dark colors, an under-base is used, the under-base is printed on the shirt first, we flash cure the under-base, then the final colors are printed.

Q: Why do larger shirts cost more?
A: Shirt sizes XXL and above use more fabric than your basic sizes. We purchase them at a higher price than smaller sizes, which will reflect in your total.

Q: Can I supply my own shirts?
A: Yes, but here is what you need to know. We usually order more than needed so please provide extra of each color and size IF possible. The printing process is quite messy and mistakes happen, after all we are dealing with paints and solvents. We are not responsible for the cost, shipping or replacement of provided garments. Having us provide the shirts makes the process easier and more cost effective as we receive our clothing at wholesale prices, passing the savings on to you.

Q: What is your turn-around time?
A: The average turn-around time is 7-14 business days from the time the payment is made and the complete artwork is submitted, depending on the complexity of the order. Please note, if your order requires image editing or a new design the turn-around time can increase.

Q: Do you provide rush orders?
A: Yes, Rush orders vary depending on your due date. Please note, that production on your order will not begin until correct artwork and payment are received so do keep this in mind if you need your order by a certain date. Click here to request a quote.

Q: How will pricing be determined?
A: Pricing is determined by the product you select, the number of ink colors in your design and the total number of pieces you wish to purchase.

Q: How do I send a payment?
A: We accept credit/debit payments, Paypal, Venmo or Cashapp. Turnaround time begins when payment is received.

Q: Do you do samples or press checks?
A: Sorry we do not offer samples prior to ordering but we do offer digital mock ups and have samples from previous orders on hand for anyone wishing to view a finished product in person.

Q: Can I receive a quote before committing to purchasing?
A: Yes, you can request a quote on the site or feel free to contact us to discuss your possible order with no obligation to purchase.

Q: What is the largest screen you do?
A: Our standard print size is 13″x 15″. If you are thinking about doing an over-sized print, please contact us for a quote.

Q: Can you ship my order?
A: Yes, we can ship your order anywhere in the US via UPS. Shipping costs vary depending on location, weight and expected date. Shipping times are not included in the turnaround time.

Q: What are Half tones?
A: Halftones are a pattern of tiny dots that can simulate different shades of color using varying percentages of a single ink. Visually, halftones create the illusion of a continuous tone image by using spots of varying size and density to represent darker or lighter color values.

Q: What is an underbase?
A: An under-base is a layer of ink, usually white, that is printed under the other ink colors when printing dark garments. When printing most colors on dark garments the color of the shirt will show through the ink slightly.  This gives the top colors a good neutral base and reduces or eliminates the shirt color showing through.

Q: Is there a cost difference between the ink techniques?
A: Yes, cost varies depending on ink type. Plastisol printing is the industry standard and usually the most economical.

Q: Do you print on other fabrics besides cotton?
A: Yes, we can print on 100% cotton, polyester, and blends although some fabrics require different techniques to print.

Q: What areas can you print on?
A: Standard print locations are: Front/Chest, Back, Left Front Chest, Upper Back, Sleeve/Leg, Side Print, and Size Labels. Please note, sleeves, pants, and pocket print costs vary. If there is a particular print location that you need and it is not listed here, feel free to give us a call and we will do our best to accommodate your needs.

Q: Do you sell shirts made in the US?
A: Yes. Shoot us an e-mail with any questions you may have.

Q: What are your cancellation and return policies?
A: Every order is a custom order. All sales are final. No returns, no refunds, no exceptions so be sure to review all info prior to payment.

IF YOU NEED FURTHER ASSISTANCE, FEEL FREE TO E-MAIL US AT SDPRINTCO@GMAIL.COM.